FAQs

All attendees in the room will have 3-4 hours of networking provisioned as a part of the conference program each day. Ranging from refreshment breaks, to speed networking, to organized breakout and roundtable sessions. All refreshment breaks will be held in the exhibition area, providing regular exposure throughout the day to your booth. For specific information about networking at this event, please refer to the Full Event Guide.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. As a physical pass holder, you will not have access to the live stream of content, but you will be able to connect with the virtual attendees in numerous ways: send direct messages to attendees in the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. This will allow you to send direct messages to other physical and virtual attendees through the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule

Breakouts are discussion sessions grouped by shared interests e.g. a theme, topic area or question. These sessions will have a dedicated moderator who will set the context and start the discussion, after which you will be able to discuss the theme, topic area, or questions with your peers in the same room. This is your opportunity to get specific advice on your current challenges and share lessons learned in a more intimate setting.

Both physical and virtual attendees will be encouraged to use the access provided to a virtual platform. This will allow you to send direct messages to attendees who have chosen to appear on the delegate list, ask live questions during all presentations, and provide real-time updates to the event schedule.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any presentation slides and recordings we have been given permission to share.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any recorded sessions we have been given permission to share.

The delegate list is not available pre or post the event. However, you will be able to communicate with and access the registered delegates who are willing to share this information through the event app. Alternatively, if you are wishing to obtain more information on partnering opportunities you can contact sponsor@hansonwade.com

Your physical registration includes full access to the conference (Day 1 & 2). The registration includes lunches, refreshments, and documentation. It does not however, include travel or accommodation.

Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details.

Virtual conference passes will only allow you to access the event and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com.

Physical conference passes can be transferred to a colleague at any time before the start of the event.

If you let us know in advance, we can swap your pass with a colleague or client of your choosing.

Hybrid attendance passes will not be available for this event. Your physical access pass will permit you to access all in-person content only on the scheduled event dates.

Please send you enquiry to customerservice@hansonwade.com who will be able to assist you.

Please contact customerservice@hansonwade.com who will be able to assist you with your enquiry.

A certificate of attendance can be requested post event by emailing customerservice@hansonwade.com

Please send you enquiry to customerservice@hansonwade.com who will be able to assist you with a visa invitation letter. Please note that this will not be provided without a confirmation and payment of your registration.

Your registration will be converted to a virtual event pass and you will receive a partial refund of your physical ticket price to the equivalent digital price. For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.

The safety and welfare of all our attendees remains paramount. We will adhere to government, local and hotel-specific guidance and regulations to ensure safety and hygiene measures are in place.

You will receive full guidance on specific provisions being put in place from your Event Manager 2-3 weeks prior to the event taking place. In the meantime, see our health and safety commitment to see the type of provisions you can expect.

Please notify your Program Director or Event Manager immediately if you display symptoms of Covid-19 within 14 days of the event starting. Anyone displaying Covid-19 symptoms will not be permitted to attend the event in person but will be able to convert your registration to a virtual pass to the conference or transfer your pass to a colleague instead.

Please notify your Program Director or Event Manager immediately if you have come into contact with another individual with COVID-19 within 14 days of the event starting or if you have been told to isolate by the authorities. You will not be permitted to attend the event physically but will provided virtual access to the equivalent program online.

Please notify one of the Hanson Wade onsite team immediately if you start to feel unwell or need assistance. They will be able to give you further support and direction.

If you can no longer attend the event, you may cancel your booking up to 14 days prior to the date of the event by notifying us by email at customerservice@hansonwade.com.

Upon cancellation you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event).

For more information and our complete cancellation policy, please visit our website here.

For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.

If you can no longer attend the event, you may cancel your booking up to 14 days prior to the date of the event by notifying us by email at customerservice@hansonwade.com.

Upon cancellation you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event).

For more information and our complete cancellation policy, please visit our website here.

For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.

At the end of the event you will be contacted by our Customer Experience team with a short survey.

If you would like to give feedback in the meantime complete our feedback form here.

Please complete our feedback form here, citing the event name and detail your complaint.

All attendees in the room will have 3-4 hours of networking provisioned as a part of the conference program each day. Ranging from refreshment breaks, to speed networking, to organized breakout and roundtable sessions. All refreshment breaks will be held in the exhibition area, providing regular exposure throughout the day to your booth. For specific information about networking at this event, please refer to the Full Event Guide.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. As a physical pass holder, you will not have access to the live stream of content, but you will be able to connect with the virtual attendees in numerous ways: send direct messages to attendees in the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. This will allow you to send direct messages to other physical and virtual attendees through the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Breakouts are discussion sessions grouped by shared interests e.g. a theme, topic area or question. These sessions will have a dedicated moderator who will set the context and start the discussion, after which you will be able to discuss the theme, topic area, or questions with your peers in the same room. This is your opportunity to get specific advice on your current challenges and share lessons learned in a more intimate setting.

Both physical and virtual attendees will be encouraged to use the access provided to a virtual platform. This will allow you to send direct messages to attendees who have chosen to appear on the delegate list, ask live questions during all presentations, and provide real-time updates to the event schedule.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any presentation slides and recordings we have been given permission to share.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any recorded sessions we have been given permission to share.

The delegate list is not available pre or post the event. However, you will be able to communicate with and access the registered delegates who are willing to share this information through the event app. Alternatively, if you are wishing to obtain more information on partnering opportunities you can contact sponsor@hansonwade.com

Your registration includes full access to the conference (Day 1 & 2) and the additional Workshop Day. The registration includes lunches, refreshments, and documentation. It does not however include travel or accommodation.

Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details.

Physical conference passes will only allow you to access the event and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com.

Hybrid attendance passes will not be available for this event. Your physical access pass will permit you to access all in-person content only on the scheduled event dates.

A certificate of attendance can be requested post event by emailing customerservice@hansonwade.com

Please send you enquiry to customerservice@hansonwade.com who will be able to assist you with a visa invitation letter. Please note that this will not be provided without a confirmation and payment of your registration.

Your registration will be converted to a virtual event pass.

Hybrid attendance passes will not be available for this event. Your physical access pass will permit you to access all in-person content only, on the scheduled event dates.

As a speaker you will be eligible for a 10% discount on all additional delegate passes. Please contact your Event Manager or Program Director for more information.

We do offer a reduced registration fee for academics and non-for-profit organizations in order to make the meeting accessible to everyone. Prices vary per event, please visit the pricing page or contact customerservice@hansonwade.com for more information.

Yes, we do - we encourage teams to attend the meeting in order to make more connections and multiply the value that you can take back to your organisation. Our team discounts start at 10% for a group of 3. For more information, please visit the pricing page.

We are currently negotiating with the conference venue to secure rates and options for our attendees. As soon as this information becomes available you will be emailed by your event manager with options of how to book.

If you would like to book accommodation beforehand, we recommend that you secure flexible booking options and rates when making these arrangements, in case of a change in circumstances.

All attendees are responsible for making their own travel and accommodation arrangements.

We are currently negotiating with the conference venue to secure rates and options for our attendees. As soon as this information becomes available you will be emailed by your event manager with options of how to book.

If you would like to book accommodation beforehand, we recommend that you secure flexible booking options and rates when making these arrangements, in case of a change in circumstances.

Any reservations made for travel, accommodation or other expenses associated with the event is done so, at your own risk. Therefore, we recommend that you secure flexible booking options and rates where possible.

You can contact us at customerservice@hansonwade.com and we will ensure any food allergies are communicated to the venue food and beverage team. We will try our best to cater to your dietary needs.

You can contact us at customerservice@hansonwade.com or speak to your Event Manager directly, we will make sure the venue is aware of your requirements and try our best to have this arranged for you.

The safety and welfare of all our attendees remains paramount. We will adhere to government, local and hotel-specific guidance and regulations to ensure safety and hygiene measures are in place.

You will receive full guidance on specific provisions being put in place from your Event Manager 2-3 weeks prior to the event taking place. In the meantime, check out our health and safety commitment to see the type of provisions you can expect.

Please notify your Program Director or Event Manager immediately if you display symptoms of Covid-19 within 14 days of the event starting. Anyone displaying Covid-19 symptoms will not be permitted to attend the event in person but will be able to convert your registration to a virtual pass to the conference or transfer your pass to a colleague instead.

Please notify your Program Director or Event Manager Event Manager immediately if you have come into contact with another individual with COVID-19 within 14 days of the event starting or if you have been told to isolate by the authorities. You will not be permitted to attend the event physically but will provided virtual access to the equivalent program online.

Please notify one of the Hanson Wade onsite team immediately if you start to feel unwell or need assistance. They will be able to give you further support and direction.

At the end of the event you will be contacted by our Customer Experience team with a short survey.

If you would like to give feedback in the meantime complete our feedback form here.

Please complete our feedback form here, citing the event name and detail your complaint.

We will have around 3 hours of networking built into the agenda throughout the day. This consists of various free-from and/or structured networking such as a 1-2-1 speed networking session which will randomly match you with other virtual participants in the meeting for short introductions. In addition to these sessions, you are able to directly message attendees to chat 121 or group video during the conference through the chat box function.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. This will allow you to send direct messages to other physical and virtual attendees through the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Yes, all physical and virtual attendees will be able to ask questions to speakers live using the Sli.do function. You will be able to access this directly via the virtual conference platform.

Pre-recorded content with Live Q&A is a pre-recorded presentation that cannot be given live during the main agenda. However all pre-recorded session Speakers will attend and participate in a live Q&A post presentation.

Roundtables and breakout sessions will not be available to virtual attendees at this event; only the attendees of the physical conference will take part in these sessions. Take this time to network on the digital platform and explore our demo area to find more resources and information.

Both physical and virtual attendees will be encouraged to use the access provided to a virtual platform. This will allow you to send direct messages to attendees who have chosen to appear on the delegate list, ask live questions during all presentations, and provide real-time updates to the event schedule.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any presentation slides and recordings we have been given permission to share.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any recorded sessions we have been given permission to share.

The delegate list is not available pre or post the event. However, you will be able to communicate with and access the registered delegates who are willing to share this information through the event app and virtual platform. Alternatively, if you are wishing to obtain more information on partnering opportunities you can contact sponsor@hansonwade.com

Your virtual pass gives you access to all live-streamed sessions as well as live Q&As and networking sessions which will all be delivered via Hopin. In addition, everyone who attends the digital meeting will be given exclusive access to post-event materials after the meeting has run.

Virtual passes will only allow one attendee to access the virtual meeting platform and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com

Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details.

Virtual conference passes will only allow you to access the event and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com.

Yes, virtual registrations can be transferred to a colleague at any time before the start of the event. Please contact your Partnership Director or Event Manager who will be able to assist you with your enquiry.

All virtual pass holders will have the ability to switch to a physical registration at any time, if physical registration passes are still available. Numbers will be limited due to social distancing capacity and will be filled on a first come, first served basis.

A certificate of attendance can be requested post event by emailing customerservice@hansonwade.com

As a speaker you will be eligible for a 10% discount on all additional delegate passes. Please contact your Event Manager or Program Director for more information.

We do offer a reduced registration fee for academics and non-for-profit organizations in order to make the meeting accessible to everyone. Prices vary per event, please visit the pricing page or contact customerservice@hansonwade.com for more information.

Yes, we do - we encourage teams to attend the meeting in order to make more connections and multiply the value that you can take back to your organisation. Our team discounts start at 10% for a group of 3. For more information, please visit the pricing page.

To deliver a seamless event experience, we'll be using a custom-built virtual event platform that will combine best-in-class, user-friendly apps such as Hopin and Calendly.

Get more information here or view our Platform Demo Video here!

All attendees will receive access to the platform the day before the event, this will be sent to you via email from the Event Manager.

For more information, please email customerservice@hansonwade.com.

Yes, there is a virtual Demo Area where each sponsor will have their own "booth" for you to engage with them. In addition, the Demo Area will also include live and pre-recorded videos from our partners.

The best experience will be provided on a laptop or desktop using Chrome and Firefox browsers. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer, however, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networks are likely not going to have the required internet speed to handle video streaming.

This will vary per event. Please see the Full Event Guide for more details about this program. Otherwise, attendees can create their own virtual meeting rooms as conference calls.

At some events, there will be a virtual help desk to make your experience as smooth as possible.

Alternatively please contact your Event Manager directly via email or through the chat function on the platform.

You can also view all our latest troubleshooting tips here.

Or email customerservice@hansonwade.com who will be able to direct your enquiry.

Yes, you will receive comprehensive information and a short video demonstration from your Event Manager prior to the event.

The video demo will show you how to use the platform and get the most out of your participation.

We will have around 3 hours of networking built into the agenda throughout the day. This consists of various free-from and/or structured networking such as a 1-2-1 speed networking session which will randomly match you with other virtual participants in the meeting for short introductions. In addition to these sessions, you are able to directly message attendees to chat 121 or group video during the conference through the chat box function.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. This will allow you to send direct messages to other physical and virtual attendees through the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Yes, all physical and virtual attendees will be able to ask questions to speakers live using the Sli.do function. You will be able to access this directly via the virtual conference platform.

Pre-recorded content with Live Q&A is a pre-recorded presentation that cannot be given live during the main agenda. However all pre-recorded session Speakers will attend and participate in a live Q&A post presentation.

Roundtables and breakout sessions will not be available to virtual attendees at this event; only the attendees of the physical conference will take part in these sessions. Take this time to network on the digital platform and explore our demo area to find more resources and information.

Both physical and virtual attendees will be encouraged to use the access provided to a virtual platform. This will allow you to send direct messages to attendees who have chosen to appear on the delegate list, ask live questions during all presentations, and provide real-time updates to the event schedule.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any presentation slides and recordings we have been given permission to share.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any recorded sessions we have been given permission to share.

The delegate list is not available pre or post the event. However, you will be able to communicate with and access the registered delegates who are willing to share this information through the event app and virtual platform. Alternatively, if you are wishing to obtain more information on partnering opportunities you can contact sponsor@hansonwade.com

Your virtual pass gives you access to all live-streamed sessions as well as live Q&As and networking sessions which will all be delivered via Hopin. In addition, everyone who attends the digital meeting will be given exclusive access to post-event materials after the meeting has run.

Virtual passes will only allow one attendee to access the virtual meeting platform and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com

Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details.

Virtual conference passes will only allow you to access the event and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com.

Yes, virtual registrations can be transferred to a colleague at any time before the start of the event. Please contact your Partnership Director or Event Manager who will be able to assist you with your enquiry.

All virtual pass holders will have the ability to switch to a physical registration at any time, if physical registration passes are still available. Numbers will be limited due to social distancing capacity and will be filled on a first come, first served basis. You will be required to pay an additional fee on top of your digital ticket price to match the equivalent physical ticket price.

Please send you enquiry to customerservice@hansonwade.com who will be able to assist you.

Please contact customerservice@hansonwade.com who will be able to assist you with your enquiry.

A certificate of attendance can be requested post event by emailing customerservice@hansonwade.com

As a speaker you will be eligible for a 10% discount on all additional delegate passes. Please contact your Event Manager or Program Director for more information.

We do offer a reduced registration fee for academics and non-for-profit organizations in order to make the meeting accessible to everyone. Prices vary per event, please visit the pricing page or contact customerservice@hansonwade.com for more information.

Yes, we do - we encourage teams to attend the meeting in order to make more connections and multiply the value that you can take back to your organisation. Our team discounts start at 10% for a group of 3. For more information, please visit the pricing page.

To deliver a seamless event experience, we'll be using a custom-built virtual event platform that will combine best-in-class, user-friendly apps such as Hopin and Calendly.

Get more information here or view our Platform Demo Video here!

All attendees will receive access to the platform the day before the event, this will be sent to you via email from the Event Manager.

For more information, please email customerservice@hansonwade.com.

Yes, there is a virtual Demo Area where each sponsor will have their own "booth" for you to engage with them. In addition, the Demo Area will also include live and pre-recorded videos from our partners.

The best experience will be provided on a laptop or desktop using Chrome and Firefox browsers. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer, however, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networks are likely not going to have the required internet speed to handle video streaming.

This will vary per event. Please see the Full Event Guide for more details about this program. Otherwise, attendees can create their own virtual meeting rooms as conference calls.

At some events, there will be a virtual help desk to make your experience as smooth as possible.

Alternatively please contact your Event Manager directly via email or through the chat function on the platform.

You can also view all our latest troubleshooting tips here.

Or email customerservice@hansonwade.com who will be able to direct your enquiry.

If you can no longer attend the event, you may cancel your booking up to 14 days prior to the date of the event by notifying us by email at customerservice@hansonwade.com.

Upon cancellation you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event).

For more information and our complete cancellation policy, please visit our website here.

For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.

If you can no longer attend the event, you may cancel your booking up to 14 days prior to the date of the event by notifying us by email at customerservice@hansonwade.com.

Upon cancellation you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event).

For more information and our complete cancellation policy, please visit our website here.

For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.

At the end of the event you will be contacted by our Customer Experience team with a short survey.

If you would like to give feedback in the meantime complete our feedback form here.

Please complete our feedback form here, citing the event name and detail your complaint.

All details can be found in your partnerships contract. If you're unable to locate this, please contact your Partnerships Director.

Please ensure that all communication copies in your dedicated Partnerships Director, who will always act as your main point of contact. However, in addition to this you may also receive communication from your Event Manager for logistical related information and your Program Director for information around the speaking agenda.

Delegate lists are provided by your Partnership Director, please contact them directly if you require an updated copy.

Unless contracted otherwise, standard exhibition floorspace for booths are 10ft wide x 10ft deep (or 3m x 3m). Hanson Wade will provide you with: Two chairs, One draped table, And one access to power (500W). Should you require furniture, different/more electricity, Audio Visual equipment or floorplan - please contact your Partnership Director.

Typically, partners will bring roll-up banners or a backdrop along with some marketing collateral and giveaways to provide to attendees. Please also bring business cards and a branded tablecloth.

All shipping information is available in the Sponsorship & Exhibition Manual sent to your team. Please check with your Event Manager or Partnership Director if you do not have this information.

Unless specifically agreed otherwise as part of your sponsorship agreement, you will also have a virtual booth on the online platform for you to engage virtual attendees. The virtual exhibition space is accessible from the Reception page. In addition, the Demo Area will also include live and pre-recorded videos from our partners.

This will vary, but please watch this video for a visual demo. You will have the opportunity to show a pre-recorded video, branding, click through URL's to your site, and the ability to invite attendees to visit your booth.

Partners will be sent a preview to their partner page 3 weeks before the event to review and approve.

Please contact your Partnerships Director immediately to discuss your upgrade options.

You will not have any branding on the physical event signage or materials distributed in Dallas. However, all virtual and physical pass holders will have access to the virtual platform where your booth and branding will be hosted, which they will be encouraged to visit during networking breaks.

If you're speaking on the conference agenda, please refer to your contract for time allocated. We recommend presenting a case study and leaving 5 minutes at the end for Q&A. For all presentations we recommend leaving out the general company history / geographic information and jump straight to the content!

Yes, you will receive an information and a short video demonstration from your Event Manager prior to the event. The video demo will show you how to use the platform and get the most out of your participation.

All presentations are required a week before the meeting.  Reminders and deadlines will be sent to you by email by your Event Manager and Program Director.

All presentations and panel discussions will be recorded and streamed live on our virtual event platform for virtual attendees. We will also ask your permission to share your session with all attendees after the event. All approved sessions are saved on a password protected website for 3 months post meeting.

We will ask your permission to share your presentation with attendees, which will be made available as a PDF at the end of the meeting.

If you are planning to present sensitive data you are welcome to share an amended version with our attendees. It would be appreciated if this was provided 3 days prior to the event at the latest.

All approved presentations are saved on a secure and password protected website, downloadable and available to access for 3 months post meeting.

Please contact your Partnerships Director immediately to discuss your options.

Please check with your Event Manager or Partnership Director who will be able to provide confirmation.

All attendees in the room will have 3-4 hours of networking provisioned as a part of the conference program each day. Ranging from refreshment breaks, to speed networking, to organized breakout and roundtable sessions. All refreshment breaks will be held in the exhibition area, providing regular exposure throughout the day to your booth. For specific information about networking at this event, please refer to the Full Event Guide.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. As a physical sponsor pass holder, you will not have access to the live stream of content, but you will be able to connect with the virtual attendees in numerous ways, individually through the chat function, in our 1-2-1 speed networking session.

We will have around 3 hours of networking built into the agenda throughout the day. This consists of various free-from and/or structured networking such as a 1-2-1 speed networking session which will randomly match you with other virtual participants in the meeting for short introductions. In addition to these sessions, you are able to directly message attendees to chat 121 or group video during the conference through the chat box function.

Both physical and virtual attendees will have access to our virtual platform for the conference schedule and updates. This will allow you to send direct messages to other physical and virtual attendees through the people tab, ask live questions during all presentations, and provide real-time updates to the event schedule.

Yes, all physical and virtual attendees will be able to ask questions to speakers live using the Sli.do function. You will be able to access this either directly via the virtual conference platform

Onsite attendees can join breakout sessions, here discussions are grouped by shared interests e.g. a theme, topic area or question. These sessions will have a dedicated moderator who will set the context and start the discussion, after which you will be able to discuss the theme, topic area, or questions with your peers in the same room. This is your opportunity to get specific advice on your current challenges and share lessons learned in a more intimate setting.

Roundtables and breakout sessions will not be available to virtual attendees at this event; only the attendees of the physical conference will take part in these sessions. Take this time to network on the digital platform and explore our demo area to find more resources and information.

Both physical and virtual attendees will be encouraged to use the access provided to a virtual platform. This will allow you to send direct messages to attendees who have chosen to appear on the delegate list, ask live questions during all presentations, and provide real-time updates to the event schedule.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any presentation slides and recordings we have been given permission to share.

On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any recorded sessions we have been given permission to share.

Your physical registration includes full access to the conference (Day 1 & 2). The registration includes lunches, refreshments, and documentation. It does not however, include travel or accommodation.

Your virtual pass gives you access to all live-streamed sessions as well as live Q&As and networking sessions which will all be delivered via Hopin. In addition, everyone who attends the digital meeting will be given exclusive access to post-event materials after the meeting has run.

Virtual passes will only allow one attendee to access the virtual meeting platform and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com

Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details.

Both virtual and physical conference passes will only allow you to access the event and cannot be shared with colleagues or anyone else. If more than one member of your team would like to attend, you can take advantage of our group discounts, for more information please contact customerservice@hansonwade.com.

Yes, both physical and virtual registrations can be transferred to a colleague at any time before the start of the event. Please contact your Partnership Director or Event Manager who will be able to assist you with your enquiry.

We do not offer exhibition-only passes, however colleagues not attending the conference but necessary for setup and breakdown will be permitted access to support during these times only.

If you let us know in advance, we can swap your pass with a colleague or client of your choosing.

If you let us know in advance, we can swap your pass with a colleague or client of your choosing.

The safety and welfare of all our attendees remains paramount. We will adhere to government, local and hotel-specific guidance and regulations to ensure safety and hygiene measures are in place.

You will receive full guidance on specific provisions being put in place from your Event Manager 2-3 weeks prior to the event taking place. In the meantime, check out our health and safety commitment to see the type of provisions you can expect.

Please notify your Program Director or Event Manager immediately if you display symptoms of Covid-19 within 14 days of the event starting. Anyone displaying Covid-19 symptoms will not be permitted to attend the event in person but will be able to convert your registration to a virtual pass to the conference or transfer your pass to a colleague instead.

Please notify your Program Director or Event Manager Event Manager immediately if you have come into contact with another individual with COVID-19 within 14 days of the event starting or if you have been told to isolate by the authorities. You will not be permitted to attend the event physically but will provided virtual access to the equivalent program online.

Please notify one of the Hanson Wade onsite team immediately if you start to feel unwell or need assistance. They will be able to give you further support and direction.

To deliver a seamless event experience, we'll be using a custom-built virtual event platform that will combine best-in-class, user-friendly apps such as Hopin and Calendly.

Get more information here or view our Platform Demo Video here!

All attendees will receive access to the platform the day before the event, this will be sent to you via email from the Event Manager.

For more information, please email customerservice@hansonwade.com.

Yes, there is a virtual Demo Area where each sponsor will have their own "booth" for you to engage with them. In addition, the Demo Area will also include live and pre-recorded videos from our partners.

The best experience will be provided on a laptop or desktop using Chrome and Firefox browsers. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer, however, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networks are likely not going to have the required internet speed to handle video streaming.

This will vary per event. Please see the Full Event Guide for more details about this program. Otherwise, attendees can create their own virtual meeting rooms as conference calls.

At some events, there will be a virtual help desk to make your experience as smooth as possible.

Alternatively please contact your Event Manager directly via email or through the chat function on the platform.

You can also view all our latest troubleshooting tips here.

Or email customerservice@hansonwade.com who will be able to direct your enquiry.

At the end of the event you will be contacted by our Customer Experience team with a short survey.

If you would like to give feedback in the meantime complete our feedback form here.

Please complete our feedback form here, citing the event name and detail your complaint.

We are currently negotiating with the conference venue to secure rates and options for our attendees. As soon as this information becomes available you will be emailed by your event manager with options of how to book.

If you would like to book accommodation beforehand, we recommend that you secure flexible booking options and rates when making these arrangements, in case of a change in circumstances.

All attendees are responsible for making their own travel and accommodation arrangements.

We are currently negotiating with the conference venue to secure rates and options for our attendees. As soon as this information becomes available you will be emailed by your event manager with options of how to book.

If you would like to book accommodation beforehand, we recommend that you secure flexible booking options and rates when making these arrangements, in case of a change in circumstances.

Any reservations made for travel, accommodation or other expenses associated with the event is done so, at your own risk. Therefore, we recommend that you secure flexible booking options and rates where possible.

You can contact us at customerservice@hansonwade.com and we will ensure any food allergies are communicated to the venue food and beverage team. We will try our best to cater to your dietary needs.